Good News Everyone!!! (The joysplosion thread)

Good News Everyone!!! (The joysplosion thread)
RE: Good News Everyone!!! (The joysplosion thread)
I bought a nice pair of boots a couple months ago, and have been getting good (if periodic) mileage out of them until one of the heels fell off somewhere and I kept making a clopping noise every other step. They were my best option to wear to this JET seminar today, so I stopped by the shoe store I got 'em from because I'm looking for good work shoes anyway.

The lady at the shop took my boots, my details, and will be in touch by Tuesday after they come back from the tailor re-heeled. No charge. She also picked out a pair of nice calf-length boots and had to patiently explain to me that no, I didn't have to pay for these and could pick up a store credit later if they weren't quite what I wanted.

Excellent customer service is excellent. I was planning to buy another pair of shoes from there anyway (finding properly-fitting shoes for foreigners in Japan is hard, yo) so I'm very happy this worked out.
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RE: Good News Everyone!!! (The joysplosion thread) - by Schazer - 06-07-2013, 10:48 AM