The Supernatural Clinic - first night on call!

I’m bored and avoiding studying again, so here have another half-baked idea for a text adventure. 

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Kepler was sleeping in his apartment upstairs. Kepler was sleeping upstairs. Kepler was sleeping. Kepler was. That’s what Liza repeated to herself as she sat in a padded office chair behind the front desk, practicing her reassuring smile in case someone walked through the front door of the Clinic. If she got in over her head with a patient, all she had to do was call his name and he’d be there to help. 

But Liza didn’t want to wake him. Even though the title of Dr. Lemmon was giving her a mega-dose of imposter syndrome - especially since she’d never actually received her medical degree - she was determined to prove her independence. you’ve seen patients before… she reassured herself. sure, it’s been a while, you’re a little rusty… but how much worse can this be?

She took a deep breath, even though since the accident last year she’d never really needed to, and looked around the waiting room. Her desk was in the center, against the back wall. The other three walls were occupied by several rows of fold-out chairs. She’d never once seen them all full, though she’d heard business was a bit more brisk in the daytime, and she found herself idly wondering why the Clinic even needed that many. 

The front curtains were drawn, but she could see the faint glimmer of a streetlight through the cracks, and imagine the darkness beyond. The Clinic was located at the outskirts of the City, right before the tall old buildings gave way to parking lots and suburbs. The best location if one wanted to have their finger on the pulse of urban life, and yet still remain unnoticed. 

Liza sighed and looked down at the book she was reading, a trite supernatural romance that the daytime secretary had left behind, and then back up at the room in front of her. She wasn’t quite that bored yet. 

Just as she was wondering how she would spend the rest of her night on call if no one actually showed up to the Clinic, she heard the faint shuffle of footsteps outside. She braced herself, throwing on the smile like a tattered cloak over her insecurities, but then realized the patient was still quite a distance away. She was still taking her time in getting used to the razor-sharp acuity of her senses.

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What should the great and totally legitimate Doctor Lemmon do to prepare for the new patient? And who should the patient be? (name a supernatural creature with an interesting complaint lol)